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11-03-2011Beaphar Cat Spot on Repels Fleas
Batch 92 Recall
On Wednesday, 8th March, 2011, we received a report that a Cat Spot on product had been found to which Dog Spot on vials (white tubes with white caps) had been attached.
We immediately initiated our Recall Procedure, which we have often rehearsed, but never before needed to use. To date, no other packs have been found.
Recall posters have been distributed to all the pet shops that purchased the product from us, for them to alert customers who may have already purchased product, and recall notices have been published in the National Press.
Cat owners who have recently purchased this product should check it before use. If your Cat Spot on product contains white tubes with green caps, everything is OK and the product is safe to use. If you discover it contains white tubes with white tops, please call or email us as soon as possible. DO NOT USE THE PRODUCT. We will ask that you return it to us for replacement or a full refund.
As a conscientious medicines’ manufacturer, we have taken this situation extremely seriously and taken all reasonable steps to rectify it as quickly as possible. We sincerely apologise for the error, and any inconvenience caused to our customers.
Should you have any further concerns about this issue, please don’t hesitate to contact us on 01440 715700 or by email to info@uk.beaphar.com.
We immediately initiated our Recall Procedure, which we have often rehearsed, but never before needed to use. To date, no other packs have been found.
Recall posters have been distributed to all the pet shops that purchased the product from us, for them to alert customers who may have already purchased product, and recall notices have been published in the National Press.
Cat owners who have recently purchased this product should check it before use. If your Cat Spot on product contains white tubes with green caps, everything is OK and the product is safe to use. If you discover it contains white tubes with white tops, please call or email us as soon as possible. DO NOT USE THE PRODUCT. We will ask that you return it to us for replacement or a full refund.
As a conscientious medicines’ manufacturer, we have taken this situation extremely seriously and taken all reasonable steps to rectify it as quickly as possible. We sincerely apologise for the error, and any inconvenience caused to our customers.
Should you have any further concerns about this issue, please don’t hesitate to contact us on 01440 715700 or by email to info@uk.beaphar.com.
